E-Commerce Manager Co-op | 6 months
During my time at Wayfair, I was responsible for the Youth Bedroom, Nursery, and Playroom categories for the Canada catalog. I handled 7 suppliers and led weekly meetings with either leadership teams or directly interacted with the CEOs. Through my work, I helped suppliers understand the Canadian market and ensured they always had the top 10 SKUs in stock. I was the go-to resource for analyzing and interpreting supplier performance data and successfully trained a new team member on Category Management Essentials and Wayfair tools. I negotiated with key suppliers, built strong relationships both inside and outside the team, and created a more visual and easy-to-understand performance recap report that improved relationships with suppliers. Additionally, I guided 2 key suppliers in my category to fulfill their Top 3 SKUs domestically, which led to a 15% discount on their entire catalog for CyberMonth.
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Tools & skills I leveraged during my time here:
Google Looker, MS Excel (Pivot Table Analysis & VLOOKUP), Jira, Google GBQ, Miro, Competitive Analysis
Product Manager | 1 year 6 months
I started working as the sole Product Manager at a startup that specializes in manufacturing women's everyday clothing essentials using 100% cotton. Our goal was to produce clothing that is both comfortable for daily wear and trendy enough to make a statement. While the leadership focused on design and production, I built an e-commerce store to expand our customer base and increase sales. Within 4 months, we reached our goal of 1,000 orders from all over India. Today, 3 years later, we have gained over 4,000 customers and processed more than 13,500 orders from over 1,500 cities. In those three years, I became familiar with many concepts and tools such as metrics analysis, customer acquisitions, product planning and testing, pricing strategies, data analysis, and more.
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Tools & skills I leveraged during my time here:
Google Analytics, Miro, Adobe Photoshop, Figma, Adobe XD, MS Excel, HTML, CSS, Web design, Product Wireframing, Marketing
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Here are some insights on our e-commerce success:
